Refund policy
Bazaarbagek aims to make the return process clear and straightforward. Please review the following conditions before submitting a return request.
Return Request Period
You may contact us to request a return within 30 calendar days from the date your order is delivered. Please include your order number and the reason for the return when submitting your request.
Condition of Returned Items
Returned items should, where possible, remain in their original condition and include the original accessories and packaging, if applicable. Items should not have additional damage caused by improper use, cleaning, or handling.
Specific return arrangements will be confirmed based on the condition of the item and the reason for the return.
Return Shipping Costs
- For returns due to a change of mind or personal preference, the customer is responsible for the return shipping costs.
- If an item is defective, incorrect, or damaged during transit, please contact our customer support team first and provide relevant photos and order information. We will review the situation and assist accordingly.
Refunds
After the returned item is received and inspected, eligible refunds are generally initiated within 5–10 business days. Refunds will be issued to the original payment method.
The time required for the refunded amount to appear in your account may vary depending on your payment provider or bank.
Exchanges and Other Requests
If you have an exchange request or questions about a product, please contact our customer support team first. We will review your order and provide assistance based on the specific circumstances.
Restocking Fee
Bazaarbagek does not charge a restocking fee for eligible returns.